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Frequently Asked Questions (FAQ's)


What is a blog?
Short for Web log, a blog is a Web page that serves as a publicly accessible personal journal for an individual or as a communication tool for businesses. Regularly updated, blogs often reflect the personality of the author.

Postings are arranged in reverse chronological order – meaning the most recently added article appears first, followed by the second most recently added article and so on.

Unlike traditional websites, weblogs give you the opportunity to connect. You post content and others can post their responses.

The possibilities for blogs are endless! For personal use, consider creating a weblog about your vacations, family celebrations or other special events. Or perhaps a sports forum or a way to keep league teams connected. How about as a place to post and share all of your photos?

For businesses, blogs have become ideal for communicating between departments and project teams as well as being a great way to build and maintain customer relationships.

Bloggers are people who use weblogs. To view samples, click here.

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What is Blogware?

Blogware is an exciting and innovative tool for creating blogs. It is your key to publishing on the World Wide Web – easily allowing you to share pictures, video, links, documents, newsletters, opinions and more, with family, friends and colleagues. Now you can have a website without being a Webmaster. It’s simple! There is no HTML to learn and no new software to download and install.

Blogware is a technical blog platform sold through our network of Blogware retailers.

Consider thinking of Blogware as:

  • A website management tool
  • A new way to collaborate with your co-workers
  • A forum to build customer relationships
  • The scratchpad for your ideas and projects
  • A photo album that is accessible anytime, anywhere
  • The easy way to keep in touch with family and friends
  • Your personal soapbox
  • A journal

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Who is Tucows?

Tucows Inc. is a successful wholesale internet services pioneer. Tucows created Blogware and distributes it through retailers who provide Internet solutions to customers. Blogware can only be purchased through a Tucows Reseller (Blogware retailer). To sell Blogware you need to sign up as a Tucows Reseller. To learn more about Tucows visit www.tucowsinc.com

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How do I get a Blogware blog?

Get your Blogware blog through one of many Blogware retailers distributing the service. You can find a retailer by using our Referral Form. The Referral Form will provide you with a short list and links to Blogware retailers who sell Blogware blogs.

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Do I have to install anything to use Blogware?

Not at all! Blogware doesn’t require any new software to download or install. You do not need to know HTML. Plus you can publish to your blog through the web, email or even your cell phone! All you need is a web browser.

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What does it cost?

Cost will vary depending upon the Blogware retailer and package you choose. Packages vary by bandwidth and disk space but include all of Blogware’s great features! Use our Referral Form to locate the retailer who best suits your needs.

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Do you offer a FREE trial?

Many of our Blogware retailers offer a 30-day trial package at nominal or no cost. To locate a Blogware retailer that best meets your needs, please use our referral tool.

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Where do I go for support?

The information and support you need to use Blogware can be found online in the Publisher’s Manual through your retailer or in the Blogware blog. Any additional questions can be answered by contacting your retailer directly.

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Where can I learn more about changes and features added to Blogware?

Your Blogware retailer will keep you up to date of any changes and upgrades to Blogware. You can sign into the Blogware blog for documentation as well as for tips. If you have any suggestions for Blogware, please advise your retailer or use our Contact Us form.

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Where can I find Blogware blogs?

There are many, many Blogware blogs! For recent posts, visit the Bogware blog or ok through our list of featured blogs. Your Blogware retailer will also be able to provide you with links to their Blogware community. Finally, we have created various examples of Blogware that you can find on our homepage.

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How much bandwidth and disk storage do I get? What happens if I go over?

Your bandwidth and disk storage varies depending on the package you have purchased with your Blogware retailer. You are always free to upgrade your bandwidth and disk storage space either permanently or to tie you over for the month. To upgrade, you just have to contact your retailer.

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Will everyone on the World Wide Web have access to what I post?

The choice is up to you. With Blogware, you can easily restrict access to categories of information to individuals or specific groups of people. You assign permission to who you’d like to have access. Readers that do not have permission will not see the category and therefore, will not be able to access that information.

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How do I tell people where to find my weblog?

The easiest way to tell people how to find your weblog is to give them your URL. With Blogware, you can also add a Subscription option to your weblog. This option is added through the Layout tab located in the navigation bar of your Control Panel under Look and Feel. It is one of your Components.

Once readers subscribe to your weblog, they will receive email notification whenever an entry or comment is posted – depending on their preference.

You readers can also request an RSS feed. This option is also added through the Layout tab located in the navigation bar of your Control Panel under Look and Feel. It is one of your Components.

Everything you need to know about creating and using your weblog can be found in your Publisher’s Manual through your Service Provider or by accessing the Blogware blog. You can also sign up to feature your blog in this site.

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What is an RSS feed?

Webopedia.com defines RSS as:
Short for RDF Site Summary or Rich Site Summary, (or Really Simple Syndicate) an XML format for syndicating Web content. Syndicating or syndication is the sharing of content between different websites.

A Web site that wants to allow other sites to publish some of its content creates an RSS document and registers the document with an RSS publisher. A user that can read RSS-distributed content can present this content on another site. Syndicated content includes such data as news feeds, events listings, news stories, headlines, project updates, excerpts from discussion forums or even corporate information. Or in this case – your blog posts!

With Blogware, adding an RSS feed is easy – it does all the work for you. You simply add RSS feeds by dragging the RSS component to your blog as part of defining your Layout. Layout tools are under the Look and Feel tab located in the navigation of your Control Panel.

If one of your blog’s readers has an RSS aggregator (a tool which reads RSS feeds), they simply click on the RSS link. Now every time you update your blog, they receive an update through their RSS aggregator.

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Where can I find help for my Blogware blog?

We have put together a small list of help shortcuts that may answer your questions. Your retailer will provide you with any additional support.

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Do you have a list of terms associated with blogs?

Yes! We have put together an extensive list of terms to help you. Click here.

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What is Photolightning?

Photolightning is fast and powerful software letting you organize and edit your digital photos. You can download images directly from your digital camera or enhance already saved images. By teaming up with Photolightning, you can now further enhance your existing photo management capacity.

Click here to read more about Photolightning.

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I have trackback spam - how do I get rid of it?

Eliminating track spam can be done quickly and easily from your Dashboard.

  1. Click on Trackbacks, which is located on the left hand side.
  2. A list of trackbacks will appear. Select the offending trackback spam by clicking on the checkboxes next to the trackback(s).
  3. Click on the Delete button located at the top of the trackback list OR click on the Delete and Block button.
The Delete button removes the offending trackback spam from your blog. The Delete and Block button not only deletes the offending trackback spam but also puts the referrer (or IP address) on a blacklist, preventing them from spamming you again. This blacklist can be viewed under Firewall located under the Security and Settings tab within the Dashboard.

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Is Blogware available in different languages?

Yes, Blogware is available in English and Spanish. More languages will be added soon.

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